Solutions / Atrium

The room your client
arrives in.

Transcenda Atrium is the branded B2B portal where your clients log in to view invoices, sign contracts (in-house e-sign + UAE Pass), browse documents, track projects, raise tickets and message your team — all under your domain. Live at workspace.transcenda.io.
Audience
Your clients
E-sign
In-house + UAE Pass
Modules
8 tabs, one record
Branding
Your domain + logo
What we replace

The "client experience" most B2Bs ship is a Gmail inbox.

Email-attachment chaos

Invoices PDF in one thread, contract redlines in another, project status in a third. Clients chase, your team forwards, nothing has a single source of truth.

No paper trail per client

Has the contract been signed? Has the invoice been viewed? Did anyone see the new file? Nobody knows because nobody is signed in anywhere.

No e-signature, no UAE Pass

You email a Word doc, ask for it printed, signed, scanned, returned. Or you pay a global e-sign tool that has never heard of UAE Pass.

Two views, one record

You manage. They self-serve.

Atrium pairs an admin layer (your team) with a client layer (their organisation). Same data, very different UX, never mixed.

Admin side
For your team

Manage clients, raise invoices, prepare contracts, monitor activity, reply.

  • Multi-client / multi-org

    Each client is an organisation with its own users, branding option, document set, and audit trail.

  • Invoice + payment tracking

    Issue invoices, see opens, see payment, follow up. Stripe + bank + cash all reconciled in one ledger.

  • Contract authoring

    Author from MSA / SOW / NDA / DPA templates with {{variables}}, push to client for in-portal signing.

  • Activity audit

    Every login, view, download, signature, payment timestamped per user. Compliance-ready exports.

Client side
For their team

They log in, see exactly their stuff, sign, pay, ask, track. No noise.

  • In-portal e-signature

    Sign with email + OTP or with UAE Pass for legally binding government-grade authentication.

  • View + pay invoices

    See balance, history, download PDFs, pay online (Stripe) or upload bank-transfer slip.

  • Documents + projects

    Branded document library, version history, project milestones, file uploads with thread comments.

  • Support + messages

    Open a ticket, message the assigned PM, log a feature request — all in their portal, never in email.

Inside the platform

Eight tabs, one client record.

Invoices

Branded PDFs, payment status, online payment via Stripe, balance summary, late reminders.

Contracts

Template-driven authoring, redlines, in-portal signature with audit log, UAE Pass binding.

Documents

Branded folders per client, version history, public-link sharing, role-gated access.

Projects

Milestones, tasks, file uploads, thread per item, percent-complete bar — visible to client.

Support

Ticketing with SLAs, internal notes, escalation path, status updates pushed via email + push.

Messages

Direct thread between client contact and your assigned PM. Slack-class without the noise.

Team & roles

Client invites their own users, roles (owner / approver / viewer) gate what they can see and do.

Languages

Portal, emails and contract templates available in Arabic and English; more on request.

Branding

Your domain, logo, colours, email sender. Clients never see Transcenda.

Built for

Whoever has clients, has Atrium.

Professional services

Lawyers, accountants, consultants, architects — every client gets a branded room with their files, contracts, invoices.

Tech agencies & SaaS

Active project, retainer invoices, deliverable archive, support — what you used to email, now in one place.

Contractors & studios

Site visit reports, change orders, signed contracts, milestone billing, photo uploads — branded under your domain.

Clinics with corporate plans

Pair with Nexus for patients, with Atrium for HR contacts at corporate clients — invoices and contracts handled here.

Holding companies

Each subsidiary gets its own Atrium tenant; shared corporate SSO via Aegis; consolidated activity reporting at the top.

Service packages

Three packages, sized to your scale.

Every quote is tailored. Tell us your setup, we come back with a fixed number within one business day.

Essential

Branded portal for one company, up to ~25 clients.

Best fit: solo professionals, small services firms.

  • Branded portal under your domain
  • Up to 25 client organisations
  • Invoices + Stripe payments
  • Contracts with e-sign (email + OTP)
  • Documents + projects modules
  • Support tickets + messages
  • Business-hours email support
Quote me Essential
Recommended
Professional

Multi-client, multi-language, UAE Pass e-sign, full audit.

Best fit: services firms, consultancies, agencies up to ~250 clients.

  • Everything in Essential
  • Up to 250 client organisations
  • UAE Pass e-signature
  • Multi-language portal (AR + EN)
  • Activity audit + compliance exports
  • Custom contract templates with variables
  • SSO via Aegis (workforce + clients)
  • Extended-hours support, monthly review
Quote me Professional
White-label
Enterprise

White-label, multi-tenant, custom workflows.

Best fit: holding groups, multi-brand operations, regulated industries.

  • Everything in Professional
  • Unlimited clients
  • White-label per subsidiary
  • Custom workflows + approval chains
  • Bespoke integrations (SAP / Oracle / custom)
  • Dedicated account manager + quarterly review
  • 24/7 support, 30-min critical SLA, 99.9% uptime
Quote me Enterprise
Implementation

Done-for-you, in weeks.

  1. Week 1
    Discovery + brand setup

    Confirm scope, assets, domain. Provision the tenant under your domain. Set up workforce SSO via Aegis.

  2. Week 2
    Templates + contracts

    Author your MSA / SOW / NDA / DPA templates with variables. Configure invoice template, payment gateway, email sender.

  3. Week 3
    Pilot client

    Onboard one client end-to-end: invite, contract sign, invoice, project, support ticket. Refine UX with their feedback.

  4. Week 4
    Rollout + handover

    Migrate remaining clients in. Train your team on admin operations. Hand over runbook + on-call cover for two weeks.

Stop emailing PDFs. Give your clients a real room.

Tell us how many clients you have, which contracts and invoices to migrate, and whether you need UAE Pass — we come back with a tailored package and a four-week build plan. Or visit workspace.transcenda.io if you already have access.