Solutions / Counter

Ring it up.
Reconcile it later.

Transcenda Counter is the point-of-sale built for UAE retail and F&B: tablet or web tills, kitchen tickets, multi-branch inventory, loyalty, FTA-compliant VAT invoices, multi-payment (cash + card + Apple Pay + STC). We ship the software — and the hardware if you need it.
POS
Tablet · Web · Mobile
Kitchen
Auto-tickets to KDS
Inventory
Multi-branch live stock
Loyalty
Built-in points + offers
What we replace

The till that drains the floor.

Old POS, slow Friday rush

The till freezes mid-order on a Friday night. Staff scribble totals on receipts. The end-of-day reconciliation is fiction.

Inventory is "vibes"

You ran out of the bestseller again. Why? Because nobody updated stock when the new shipment came in. Re-orders are emergency calls.

VAT receipts not VAT-compliant

Your printer prints a thermal slip; the FTA wants a structured tax invoice with TRN, breakdowns, the lot. One audit later, you have a fine.

Inside the platform

POS that actually keeps up with the floor.

Tablet + web POS

iPad / Android tablet POS with touchscreen menu, table maps, modifiers, splits. Or web POS for kiosks and self-service. Same backend.

Kitchen display (KDS)

Orders pop on a kitchen screen with prep times, station routing (cold / hot / bar), bump-bar control, real-time table-aware updates.

Multi-branch inventory

Stock-on-hand per SKU per branch, transfers, low-stock alerts, supplier purchase orders, FIFO costing, expiry-date tracking.

Every UAE payment method

Cash, card (chip + tap + Apple Pay + Google Pay), STC Pay, Tabby BNPL, gift cards, split payments, tips, voucher redemption.

Loyalty + offers

Built-in points, customer profiles via phone or email, tiered rewards, time-limited offers, branch-specific promos.

FTA-compliant tax invoices

TRN on every receipt, structured VAT lines, multi-language receipt option (Arabic + English on the same slip).

Live sales dashboard

Per-branch real-time sales, hourly breakdown, top items, staff performance, ticket size, returns. Manager phone app for the road.

Staff + roles

Login by PIN, role-gated discounts / voids, hourly staff tracking, end-of-shift cash drawer reconciliation.

Bilingual UI

Operator UI, customer-facing display, receipts and reports all bilingual Arabic / English; switch per device.

Built for

Where Counter rings up.

Cafés + coffee shops

Quick-fire ordering, modifiers (oat milk, decaf), loyalty stamp programmes, drive-thru / pickup workflows.

Restaurants

Table maps, course coursing, splits-by-seat, kitchen / bar routing, server tip pools, table-side ordering with QR menu.

Retail + concept stores

Barcode scanning, weight scale integration, returns + exchanges, supplier purchase orders, mall-tenant compliance reports.

Bars + lounges

Tab management, age-verification flows, happy-hour pricing, server station routing, late-night reconciliation.

Hotels + F&B-in-hotel

Charge to room, guest-folio integration, multi-outlet (lobby café + restaurant + spa), mini-bar replenishment.

Multi-branch chains

Central menu management, regional pricing, franchisee dashboards, cross-branch staff, consolidated reporting.

Service packages

Three packages, sized to your scale.

Every quote is tailored. Tell us your setup, we come back with a fixed number within one business day.

Single till

One terminal, one branch, full POS feature set.

Best fit: cafés, single-shop retail, kiosks, food trucks.

  • One tablet or web POS
  • Inventory + customers + loyalty
  • Kitchen display (if F&B)
  • FTA-compliant receipts
  • Daily sales dashboard
  • Business-hours support
Quote me Single till
Recommended
Multi-till

Multiple terminals, multi-branch, full reporting.

Best fit: restaurants, retail chains up to ~10 branches.

  • Everything in Single till
  • Up to 10 branches, unlimited tills
  • Cross-branch inventory + transfers
  • Multi-outlet KDS
  • Manager mobile app
  • Loyalty programme + tiered rewards
  • Extended-hours support
Quote me Multi-till
Chain-grade
Enterprise

Franchise, central menu, custom workflows, hardware bundle.

Best fit: franchise networks, large chains, hotel groups.

  • Everything in Multi-till
  • Unlimited branches + franchise tier
  • Central menu + regional pricing
  • Custom workflows + integrations
  • Hardware procurement + installation included
  • Dedicated account manager + 24/7 SLA
Quote me Enterprise
Implementation

Done-for-you, in weeks.

  1. Week 1
    Discovery + menu

    Walk the floor, capture menu / SKUs / modifiers, configure printers + KDS routing, set tax codes.

  2. Week 2
    Hardware + setup

    Tablets, receipt printers, cash drawers, KDS screens installed and tested. Connect to network.

  3. Week 3
    Pilot service

    A pilot branch opens with the new POS. We watch a busy service, fix the rough edges, train staff.

  4. Week 4
    Rollout + handover

    Remaining branches activated, manager dashboard handed over, first month-end close run together.

Ready to ring it up properly? POS, inventory, kitchen, loyalty — all in.

Tell us how many branches, how many tills per branch, F&B or retail. We come back with a tailored package, a hardware list, and a four-week rollout.