Every channel. Every customer.
One thread.
Transcenda Loom is the all-in-one growth platform we deploy under your brand: CRM, multi-channel automation (email · SMS · WhatsApp · voice), funnels, websites, calendar, unified inbox, reputation, AI conversations and reporting — plus a full white-label SaaS mode for agencies.
- Email opened · campaign #4
- Replied on WhatsApp
- Booked a viewing · 2pm Wed
- Paid deposit · AED 2,000
The patchwork of tools quietly draining your growth budget.
CRM here, email there, SMS through some random gateway, WhatsApp on a personal phone, calendar on Calendly, funnels on ClickFunnels — and the data never agrees.
Each tool costs USD 50–300 / month. By the time you add five of them you are paying for features you barely use, on contracts you cannot consolidate.
When a lead replies, nobody can see who they are, what they have already received, what stage they are at, or who is meant to be following up.
SMS through unlicensed gateways risks TDRA fines. WhatsApp on a personal SIM risks bans. Both kill deliverability the moment volume picks up.
Businesses run it. Agencies resell it.
The same platform powers both — a single business consolidating five tools into one, and a marketing agency white-labelling the entire stack to resell to its own clients.
Replace your patchwork of tools with one platform that owns the customer record and runs every channel from the same workflow.
- Replace 5–8 separate tools
CRM here, email tool there, SMS gateway, scheduling app, funnel builder, review platform — all replaced by one platform that talks to itself.
- One customer record
Every email opened, SMS sent, WhatsApp reply, booking, payment, support note — on one timeline per customer. No more hunting across tools for context.
- Done-for-you setup
We deploy the platform under your brand, install the right snapshot for your industry, configure pipelines and automations, and train your team.
- UAE-licensed messaging
TDRA-licensed SMS through e& / du, WhatsApp Business via our approved Meta tenant. No grey routes, no fines, full deliverability.
Full white-label, sub-account architecture, snapshot factory, resell + rebill. Turn growth-platform delivery into a recurring revenue line.
- Full white-label SaaS
Your domain, your logo, your brand colours, your email sender — your clients never see Transcenda or any underlying engine. Sell it as your own product.
- Sub-account architecture
One agency dashboard, unlimited client sub-accounts. Provision a new client in minutes, replicate snapshots, view performance across the whole portfolio.
- Resell + rebill
Set your own subscription pricing. Mark-up on SMS, voice and AI minutes. Stripe-connected billing. The platform becomes a recurring revenue line.
- Snapshot factory
Build one campaign once, deploy to every client account in two clicks. The same patient-recall flow goes to every clinic, the same lead-nurture goes to every realtor.
Nine modules, one customer record, one bill.
Contacts, leads, deals, smart lists, tags, custom fields, lifecycle stages. Drag-and-drop pipelines per business unit. One customer record across every channel.
Email, SMS, WhatsApp Business, voice and push — all from one visual workflow builder. Trigger on form submits, calendar events, payments, tags, anything.
Drag-and-drop builder for funnels, full websites, blog posts, course portals, membership areas. A/B tests, pixels, conversion tracking baked in.
Round-robin, team calendars, group sessions, paid bookings, multi-step intake forms. Syncs with Google / Microsoft / Apple calendars in real time.
Every customer message — email, SMS, WhatsApp, Instagram, Facebook, web chat — in one screen. Assign threads, internal notes, snippets, full history.
Auto-request reviews after a booking, a purchase, a job complete. Reply from inside the platform. Surface ratings on your website. Track your competitors.
Chat and voice agents that qualify leads, book appointments and answer FAQs in Arabic and English — wired into the same customer record they live on.
Source tracking, multi-touch attribution, campaign ROI, pipeline forecast, agent performance, branch comparison. Dashboards per role, not per tool.
Pre-built campaign templates: real-estate lead, dental recall, restaurant reactivation, SaaS trial nurture. Deploy a snapshot and tune the copy.
Whatever you sell, you sell it through Loom.
White-label the whole platform, resell to clients, build snapshots once and deploy across every account. Recurring revenue without building software.
Lead capture from listings, multi-channel nurture, viewing bookings into the agent calendar, sticky agent-to-lead routing, listing alerts on WhatsApp.
Patient acquisition funnels, appointment confirmations + reminders on WhatsApp / SMS, recall flows, post-visit reviews, multi-branch routing.
Funnels, course delivery, membership areas, drip content, community spaces, group calls, automated nurture from lead to enrolment to retention.
Loyalty programmes, reactivation campaigns, branch-aware messaging, review collection, complaint capture, branded WhatsApp ordering flows.
Booking funnels, pre-arrival sequences, on-property automations, post-stay review requests, loyalty journeys, multi-language guest messaging.
Licensed for the UAE. Built to stay licensed.
Marketing platforms get fined for the channels they shortcut on. Loom routes every message through licensed UAE infrastructure and respects the telemarketing rules by default.
| Standard / law | How we comply |
|---|---|
| Federal Law 3/2003 — Telecoms | SMS and voice routed through licensed UAE carrier infrastructure (e& / du). No unlicensed messaging or grey-route VoIP. |
| TDRA Telemarketing Code | Consent capture, opt-out handling and quiet hours enforced per channel by default. Audit trail of every consent change. |
| Federal Decree-Law 45/2021 — PDPL | Customer records, conversations, recordings and consent logs stored in UAE-region tenancy. Subject access export in-product. |
| Meta WhatsApp Business policies | Provisioned through our approved Business Solution Provider tenant — official BSP, template-message compliant, low-deliverability-risk. |
Three packages, sized to how you go to market.
Every quote is tailored to user count, contact volume, channel mix, and whether you are a single business or a reselling agency. Tell us your setup, we come back with a fixed number within one business day.
Replace your patchwork of tools. CRM, automation, funnels, calendar, inbox.
Best fit: small businesses, single-branch operations, solo professionals.
- CRM with pipelines + smart lists
- Email, SMS and WhatsApp automation (UAE-licensed)
- Funnels, websites and landing pages
- Calendar + appointment booking
- Unified inbox across channels
- Workflow snapshot for your industry
- Branded login and domain
- Business-hours support
Multi-branch, multi-pipeline, AI conversations, advanced reporting.
Best fit: multi-branch businesses, sales teams, clinics and growth-led brands.
- Everything in Essential
- Unlimited pipelines + custom fields
- AI chat + voice conversation agents (Arabic + English)
- Reputation management + review automation
- Multi-touch attribution + ROI dashboards
- Memberships, courses and community
- Invoicing + Stripe-connected payments
- Extended-hours support, monthly review
Full white-label SaaS for agencies — sub-accounts, rebill, snapshot factory.
Best fit: marketing agencies, integrators, holding groups with multiple brands.
- Everything in Professional
- Full white-label deployment under your domain
- Unlimited client sub-accounts
- Resell + rebill (set your own pricing)
- SMS, voice, AI minutes mark-up
- Snapshot factory + bulk deploy
- Affiliate manager + commission tracking
- Dedicated account manager + 24/7 support
Live in four weeks. Done-for-you.
We deploy the platform, install the snapshot for your industry, migrate your data, and train your team. You inherit a working machine, not a blank canvas.
- Week 1Discovery + brand setup
Confirm scope, brand assets, domain, email sender. Provision the tenant under your domain. UAE-licensed SMS and WhatsApp Business numbers requested.
- Week 2Snapshot deploy + integrations
Industry snapshot installed (real estate / clinic / agency / hospitality / coach). Calendar synced. Payment gateway connected. AI conversation agent scoped.
- Week 3Migration + training
Existing contacts, deals and historical conversations migrated in. Workflows reviewed and tuned with your team. Two-hour live training, persistent docs.
- Week 4Go-live + handover
Cutover from old tools, DNS pointed, automations switched on. We monitor the first two weeks of live traffic and refine alongside you.
Ready to consolidate your stack?
One platform, your brand.
Tell us how many users, which channels, the industry, and whether you intend to resell — we come back with a tailored package, a snapshot proposal, and a four-week build plan.