Transcenda
Solutions / OracleAI

The AI that knows
your business.

Transcenda Oracle is a knowledge AI / RAG agent that answers questions from your data: contracts, wikis, CRM, helpdesk, policies, drives. Every answer cites its sources. Every access is logged. Every team sees only what their role allows.
Sources
Docs · CRM · drives · wikis
Grounded
Citations on every answer
Access
Role-gated by Aegis
Languages
Arabic · English · more
What we replace

ChatGPT is great. ChatGPT trained on your business is greater.

Generic AI does not know you

You cannot ask "what was Acme's last invoice number?" from a base model. You need an AI that has read your files, your CRM, your tickets.

Hallucinations are unacceptable

In legal, finance, and ops a hallucinated answer is worse than no answer. You need grounded responses with citations you can verify.

Access leakage

A naïve "chat with your docs" tool returns whatever it found — including the file the asker should not have access to. Compliance shrinks back from rolling out AI.

Inside Oracle

Grounded answers, audited access, every time.

Multi-source ingestion

PDF, Word, Excel, Markdown, Notion, Confluence, Google Drive, SharePoint, your CRM, your helpdesk — all indexed and embedded.

Citations on every answer

Every claim links to the source document, paragraph, or row. Click through and verify in one tap. No naked claims.

Role-gated retrieval

Aegis identity flows through retrieval — sales sees sales-allowlisted docs, finance sees finance, the CEO sees both. Never more.

Multi-tenant indexes

Per-team, per-project, per-client indexes. Combine across allowed indexes per query, never across forbidden ones.

Web chat + Slack + WhatsApp

Embed in your portal, your Slack, or trigger from WhatsApp Business. Same brain, multiple front-ends.

Hybrid retrieval

Vector + keyword + structured filters (date, author, tag). Tunable per use case, not one-size-fits-all.

Live data + APIs

Combine static knowledge with live API calls — "what is our current cash position?" pulls from your accounting tool in real time.

Multilingual

Ask in Arabic, get Arabic. Ask in English, get English. Translates citations on demand. Code-switches mid-conversation.

Audit trail

Every question, every retrieval, every answer logged. Searchable by user, date, source. Streamable to your SIEM.

Built for

Where Oracle outperforms human search.

Legal + contracts

Ask the contract layer: "what is our liability cap with Acme?" Oracle finds the clause, cites the section, gives the answer.

Customer support

Tier-1 support chatbot trained on your knowledge base, ticketing history, and SOPs. Resolves the easy stuff, escalates the rest with full context.

Clinical research + medical

Index your protocols, patient records (PHI-aware), drug interactions, treatment guidelines. Doctors query in seconds, not minutes.

Internal knowledge / new hires

"What is our PTO policy?" "Who owns the analytics dashboard?" Onboarding answers itself instead of pinging a Slack channel.

Holding company knowledge

Cross-subsidiary insights with role-gated access. Group CEO sees consolidated, brand CEOs see only their own.

Service packages

Three packages, sized to your scale.

Every quote is tailored. Tell us your setup, we come back with a fixed number within one business day.

Essential

Single index, single team, web chat front-end.

Best fit: pilot, single department, ~1,000 documents.

  • One indexed source set (~1,000 docs)
  • Web chat embedded in your portal
  • Citations on every answer
  • Single team, basic Aegis SSO
  • Up to 10,000 queries / month
  • Business-hours email support
Quote me Essential
Recommended
Professional

Multi-source, multi-team, multi-front-end.

Best fit: company-wide rollout, 10k–100k documents, multiple teams.

  • Everything in Essential
  • Up to 100,000 indexed documents
  • Multi-source ingestion (Drive, Notion, CRM, helpdesk)
  • Slack + WhatsApp + web front-ends
  • Role-gated retrieval via Aegis
  • Live data API integrations
  • Extended-hours support, monthly review
Quote me Professional
Governance-grade
Enterprise

Unlimited indexes, dedicated models, custom retrieval.

Best fit: regulated industries, holding groups, large enterprises.

  • Everything in Professional
  • Unlimited documents + indexes
  • BYO-LLM (Anthropic / OpenAI / Bedrock / custom)
  • Dedicated embedding tenant
  • Custom retrieval logic per use case
  • Cross-subsidiary federation with role gates
  • Dedicated AI engineer + quarterly review
  • 24/7 support, 99.9% uptime SLA
Quote me Enterprise
Implementation

Done-for-you, in weeks.

  1. Days 1–5
    Discovery + source map

    Inventory the sources (drives, wikis, CRMs, ticketing). Define index taxonomy + role-based access policy.

  2. Week 2
    Ingestion + indexing

    Connect sources, run initial embedding pass, configure incremental sync, set retrieval rules.

  3. Week 3
    Pilot + tuning

    A pilot team uses Oracle on real questions. We watch retrieval failure modes, tune embeddings, refine prompts.

  4. Week 4
    Rollout + handover

    Deploy front-ends (web / Slack / WhatsApp), wire Aegis SSO, hand over with runbook + on-call cover.

Ready to put your knowledge to work? Grounded answers, audit-grade access.

Tell us where your knowledge lives, who needs to query it, and the role-gating you want enforced. We come back with an indexing plan and a four-week rollout.
Get a tailored quoteWhatsApp[email protected]